Terms and conditions
These T&Cs govern the relationship between the client and PTBS GmbH. By booking a training session, the client accepts these General Terms and Conditions.
1. Scope
1.1 These General Terms and Conditions (hereinafter “T&Cs”) of Personal Trainer Basel GmbH (hereinafter “PTBS GmbH”) apply to the use of all services provided by PTBS GmbH, including trial sessions, personal training, mental coaching, nutritional counseling, and lifestyle consulting (hereinafter “Training”). By booking a service, the client accepts these terms.
2. Health
2.1 The client participates in training voluntarily and at their own risk.
2.2 The client confirms that they are physically healthy and that there are no significant medical limitations or acute injuries.
2.3 Participation is not allowed in case of contagious illnesses or related symptoms, such as the flu. The client may resume training only after full recovery.
2.4 The client confirms that they are sober at the time of training and have not taken any medication or mind-altering substances that could impair their performance or safety.
3. Services
3.1 PTBS GmbH is obliged to create individual training and nutrition plans, conduct training sessions, provide health-promoting coaching, and professionally advise the client.
3.2 By purchasing a personal training subscription, the client is granted the right to use the premises, training facilities, and equipment of PTBS GmbH during personal training sessions. Services and opening hours may change at any time.
4. Training Location
4.1 Training sessions may take place at the PTBS GmbH studio or at another individually agreed location.
4.2 If personal training takes place at a different location, the client bears the entrance fees and travel costs. These costs will be invoiced to the client. Travel time is charged at CHF 2.50 per minute.
5. Confidentiality
5.1 All personal client data is treated confidentially and not shared with third parties.
5.2 Documents, information, and materials provided during training (e.g., nutrition counseling, goal-setting sessions, training plans, videos, testing) are for personal use only. Sharing or copying such materials is prohibited.
5.3 Client data is handled in accordance with data protection regulations.
6. Explanation of the initial consultation
6.1 We offer a free introductory consultation, for which a period of 20 minutes is reserved. This consultation takes place in person and on site at the Private Gym.
6.2 If, following the initial meeting, there is interest in Personal Training, a “Personal Training Intro” appointment will be scheduled. During this “PT Intro,” the health questionnaire will be reviewed thoroughly and supportively, a medical assessment will be conducted and the personal training goals and next steps will be clearly and positively defined.
6.3 The medical history questionnaire must be completed truthfully.
6.4 If several questions in the medical history questionnaire are answered with “Yes,” there is an increased health risk. In this case, it is recommended that you seek medical advice before starting training.
7. Contracts / Subscriptions
7.1 Personal training contracts are personal and non-transferable.
7.2 Non-use of PTBS GmbH’s training services does not entitle the client to a refund or reduction.
7.3 The contract duration is specified in the contract. Contracts are not automatically renewed.
8. Appointment Scheduling
8.1 The client must register in advance. Training sessions only take place after confirmed scheduling, either via the website or in a personal meeting.
8.2 Cancellations must be made at least 48 hours before the scheduled appointment in writing via email or WhatsApp.
8.3 If the client fails to cancel on time or does not attend, the session cannot be rescheduled, and the full cost will be charged.
8.4 If the client is up to 20 minutes late, the session will be shortened accordingly. Arrivals after 20 minutes result in the session being forfeited and not rescheduled.
8.5 If PTBS GmbH is delayed, the lost time will be made up. In case of cancellation by PTBS GmbH, the session will be rescheduled. Refunds are excluded in all cases.
9. Booking and Payment
9.1 Training fees must be paid in advance via invoice.
9.2 If payment deadlines are not met, the client cannot attend sessions until payment is received.
9.3 If payment is not received within 10 days, a first reminder is sent, payable within 5 days. A second reminder will incur a CHF 30 fee. PTBS GmbH reserves the right to take legal action.
9.4 PTBS GmbH reserves the right to adjust prices at any time without prior notice. Already issued invoices or personal training cards are not affected.
10. Copyright
10.1 Training plans and materials created by PTBS GmbH are protected by copyright. Reproduction or distribution without permission is prohibited.
11. Termination
11.1 Both parties may terminate the contract with one month’s written notice. Termination must be received by the 25th of the month.
11.2 Refunds or reductions of personal training fees are excluded.
12. Changes to T&Cs
12.1 PTBS GmbH may amend these T&Cs at any time without prior notice. Clients will be informed of changes appropriately.
13. Severability Clause
13.1 If any provision of these T&Cs is invalid, the remaining provisions remain effective.
14. Applicable Law and Jurisdiction
14.1 All legal relations between the client and PTBS GmbH are governed exclusively by Swiss law.
14.2 Exclusive jurisdiction for all proceedings is Basel-Stadt.
15. Liability Disclaimer
15.1 PTBS GmbH assumes no liability for injuries occurring during or as a result of training sessions. The client is responsible for their own physical health.
15.2 The client must follow the instructions of PTBS GmbH.
15.3 PTBS GmbH is not liable for the loss of clients’ valuables.
15.4 The client is liable for any damage they cause to training facilities or equipment, as well as the loss of loaned items. Repair or replacement costs are to be fully borne by the client.
15.5 Obtaining insurance is the client’s responsibility.
Effective: December 2025